How do I know if my device is offline?

If you're having trouble figuring out if your device is online or offline, you're in the right place!

Here's the best way to check your device's status:

1. Login to the  RateIt Portal using your email and password (online dashboard).

2. Click on  Settings along the top right-hand side

3. From here, click into  RateIt Devices

4. Here you can see each device that you have access to/that you manage

Note: The green arrow indicates that the device is online and the red exclamation mark means your device is offline 

Still need help? Contact Us Contact Us