How do I know if my device is offline?

If you're having trouble figuring out if your device is online or offline, you're in the right place!

Here's the best way to check your device's status:

1. Login to the RateIt Portal using your email and password (online dashboard).

2. Click on Settings along the top right-hand side

3. From here, click into RateIt Devices

Here you can see each device that you have access to/that you manage. The green signal icon indicates that the device is online and the red exclamation mark means your device is offline. Hover your mouse to the red icon to check details like the below:

Note: If you have offline devices, click here to learn how to get them back online.

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